By: Wisdom Acka
The Permanent Secretary, Federal Capital Territory Administration (FCTA), Mr. Olusade Adesola has said that the Operating Procedure (SOP) was a springboard for efficiency and incorruptibility in service delivery.
This is as the FCTA has reiterated commitment to completing all the processes of the SOP aimed at facilitating on-going repositioning of the system for improved service delivery in the Territory.
Adesola, who stated this on Monday durung the sign-off ceremony of the FCTA SOP in Abuja, stated that the Administration was not lagging behind in its implementation.
The Permanent Secretary, therefore, issued a directive to relevant departments to immediately organize appropriate training programmes that would enable them build the capacity of the SOP champions, so as they would cascade it down in the various SDA’s of the FCTA.
Adesola also declared that FCTA was determined to become number one organisation for efficient service delivery in Nigeria, and enjoined those who have not yet unbounded in the ongoing reform initiative, to know that FCT has go beyond where they were.
He expressed gratitude to Head of the Civil Service of Federation (HCSF) for the leadership they have been providing through the Service, while assuring the Service that the FCTA is ready to imbibe the established rules at the lower level, because it has demonstrated such with its ability to develop SOP.
His words: “In FCT, we are no longer where we were last year, as we have moved, and therefore everyone should join us to move. And I pray that we keep this trajectory, so that the FCT will be acknowledged as investors friendly”.
According to him, “We want to become number one organisation for efficient service delivery in Nigeria. This is what all of us should resolve to do”.
“Let all of us resolve today to commit to efficient service delivery, and the springboard is the SOP, and going forward, all of us should be delivering efficient, incorruptible and good services to the citizens”, he stressed.
Team Lead of the SOP, Mrs. Aolat Dosunmu, from Head of Service of the Federation (HOSF), commended the FCTA for demonstrating capacity for the effective deployment of the SOP, through the support and commitment of its staff and management from the Secretariats, Departments and Agencies that participated in a-two-week pilot SOP training.
She however, urged the FCTA to ensure the all round development and completes of the entire processes of the SOP document, in order to attain its maximum impact on the system.
Earlier, Acting Director, Reforms Coordination and Service Improvement Department (RC&SID), Dr. Jumai Ahmadu, noted that the event was in compliance with the Federal Government’s directive to deploy SOPs as part of the Performance Management system across all MDAs.
Dr. Ahmadu said the FCT Administration successfully conducted a two-week training of officers from 15 Pilot Departments across the SDAs on the process of developing SOPs under the guidance of the Technical Team deployed from the Office of the Head of Civil Service of the Federation (OHCSF).
According to her, the OHCSF served as facilitator and was assigned to guide each SDAs throughout the process of populating the Process and Metric Templates with the various routine activities of the Departments.